• Value creation
• Conciseness
• Materiality
• Stakeholder relationships
• Strategic focus and future orientation

Key observations:

Banca Fideuram’s 2013 Report clearly and concisely identifies the primary stakeholder groups to which the bank is committed and upon which its strategic progress depends. These stakeholders are identified as customers, shareholders, colleagues, suppliers, community and environment. From pages 18 to 21, Banca Fideuram outlines the strategic significance of each stakeholder group and key figures which are monitored for each. In addition, the distribution of wealth from the business to key stakeholders is provided on page 20 for 2009 to 2013. This is supported by an overview which explains what makes up the figures for wealth distribution, thereby providing further granularity to the discussion.

Finally, Banca Fideuram demonstrates in a matrix the importance of each of the key stakeholder groups which have been identified by plotting them against the dependency on the bank and also the influence on the bank.