• Conciseness
• Connectivity of information
• Strategic focus and future orientation

Key observations:

Vancity presents a number of pages which give a concise, strategically focused review on the targets and commitments which were made to support the company's vision and business strategy.

For each commitment previously made, Vancity reports back on progress by indicating the status of what has been achieved and interestingly the individuals/teams responsible for delivering the commitment. Looking to the future, quantitative and qualitative targets are provided providing the reader with a clear insight into the future direction of the business. Clear references are made throughout the discussion to where further information can be found.