• Connectivity of information
• Strategic focus and future orientation

Key observations:

The National Australian Bank Report provides an insight into the Group's strategic objectives and strategies in place to achieve them and links to key performance indicators, demonstrating a connection between key elements of the report.

A brief description of each Group strategic priority, year's highlights and focus going forward is included for each priority as well as case studies which help to evidence how Group strategic priorities will be achieved in the future. A report on the individual divisions then follows with key results, strategy, performance and outlook.