• Connectivity of information
• Strategic focus and future orientation

Key observations:

Eskom provides a clear and concise diagrammatical representation of the company's purpose, identifying those eight material issues which form the basis of the strategic pillars underpinning the company's purpose. Three of the eight material issues are highlighted as 'building blocks' which form the foundation of the overall business. Eskom have also identified the company's values which underpin the company's operations.