• Connectivity of information
• Stakeholder relationships
• Strategic focus and future orientation

Key observations:

ABSA present a clear and strategically focused overview which clearly explains the overall purpose and vision of the business. The underpinning values and governance structure which supports the overall strategy, centred around the material issues which have been raised by stakeholders, forms the remainder of this spread.

The strategy of ABSA is explained in relation to four pillars, which serve as a thread throughout the Report supported by consistent graphics. These four pillars are tied to the material issues raised by stakeholders which demonstrates the connectivity of ABSA's engagement with stakeholders and the resulting strategic direction of the business.