• Stakeholder relationships

Key observations:

American Electric Power (AEP) presents a comprehensive insight into the stakeholder engagement process with a review of how the company interacts with each key stakeholder group. AEP presents a balanced review which explains the steps the business has taken to interact with investors, customers, communities, employees and suppliers, while providing insights into how the business ensures that these interactions remain effective.

To supplement the report, the company has utilised the icons from the IIRC's Discussion Paper to demonstrate the content elements which have been covered within each section.