• Conciseness
• Stakeholder relationships

Key observations:

ACCA identifies who the business is accountable to and the rationale behind why the ACCA engages with these stakeholders and the engagement process in place. This discussion is developed to identify the material issues for the company, by reference to the importance of the issues to both the ACCA's strategy and also to the company's stakeholders.

The ACCA develops the material issues discussion by demonstrating how the ACCA determines these using a matrix which plots the importance of various issues to both stakeholder and the ACCA's strategy. Those items which are determined to be material from this process are then discussed in more detail, with clear referencing to further information.