• Connectivity of information
• Strategic focus and future orientation

Key observations:

Veolia section out the organisational overview and business model into individual operating segments with accompanying diagrams to illustrate the value and activity chains. The principle activities, products, services and value drivers are all detailed through interviews with the head of each operating division, along with information as to how the business model has evolved.

Finally, there is also content regarding how Veolia proposes to create and sustain value from both a financial and non-financial perspective, over the long term.