• Conciseness
• Strategic focus and future orientation

Key observations:

Eskom discusses the company's goal, of providing 'South Africa with secure, affordable, accessible and cleaner power in the decades to come', and how the Report charts progress against this goal, while also addressing the material issues of the business. Within this discussion, Eskom acknowledges the increasing importance of sustainability and the company's commitment to sustainability, including specific discussions on activities completed to build human capital, social investment commitments and environmental protection.