• Stakeholder relationships

Key observations:

In its 2020 Annual Integrated Report, Crest Nicholson presents through a table how it listens and engages with stakeholders. Key matters are identified for each stakeholder category.

For each key stakeholder category, the key matters are identified. Then, the manners through which the company’s directors are involved are briefly detailed. The responses put in place by the organization are also outlined. Finally, the outcomes obtained are presented through both narrative and quantitative information (paras. 3C, 4.9 of the International <IR> Framework).