· Business model

  • Value creation

Key observations:

In order to describe “how the company aims to fulfil its strategic purposes and create value over the short, medium and long term” (International <IR> Framework, para. 4.11) the 2015 Report uses a diagram which provides narrative as well as quantitative information of its inputs, in the form of the six capitals (International <IR> Framework, para. 4.14). Then, its key activities and its outputs achieved as briefly outlined. The outcomes are detailed in terms of information on the ‘impacts on the six capitals’ both internally and externally (International <IR> Framework, para. 4.19), ‘stakeholders involved’, ‘themes of involvement’ and ‘KPIs’. The final sections illustrate the ‘improvement aims’ both in relation to what has been done in 2015 but also to the objectives for 2016. 

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