• The capitals
• Strategic focus and future orientation

Key observations:

Strate uses a simple diagram to highlight the four critical components of its business model: Stakeholder Centric, Financial Viability, Operational Excellence and Learning and Growth. The accompanying narrative expands on these components by, for example, indicating the five underlying themes of Strate’s value proposition and identifying the organization’s primary revenue streams. This section also explains the resources, or capitals, on which business success relies, including Strate’s licence to operate, information technology, specialized skills and knowledge and financial soundness. A Q&A approach results in an easy-reading, conversational style.