· Business model
- The capitals
- Connectivity of information
- Strategic focus and future orientation
Following a business model spread that outlines five key components, the report offers a section called ‘Implementing our business model’. Each business model component is described and the associated resources and relationships are identified. This section also outlines risk factors and priorities to 2020, providing the reader with a solid understanding of the business model and its critical connections. The opening portion of the section links to other parts of the report for more detailed information. A design feature at the top of the page helps readers to navigate the components.
For each business model component, the report summarizes the year’s important highlights and achievements. The key performance indicators used to measure success are also included, as are targets for the upcoming year. These disclosures provide the reader with a sense of what the organization aims to achieve in the short- and long-term. Supporting each component is a case study that demonstrates the business model in action.