• Stakeholder relationships

Key observations:

Mondi Group’s 2018 Integrated Report provides an insightful business model section (pp. 24-25) that concisely identifies their key stakeholders and how they have been engaged during the year (para. 3C of the International  <IR> Framework). Following a clear value creation (input-output) business model spread, the section continues to illustrate each stakeholder group, engagement methods and key topics discussed. Furthermore, the report brings the discussion to life through a detailed case study, highlighting how customers were consulted on a particular issue.