• The capitals
• Connectivity of information

Key observations:

Talawakelle Tea Estates' Annual Report provides a good example of how companies should communicate complex information with regard to capitals in a reliable, insightful and understandable manner. In compliance with the section 2.17 of the <IR> framework, the organisation’s business model outlines the unique capitals which directly impact the company's long-term value creation activities. The report goes beyond boilerplate disclosures to provide more detailed information on the objectives, goals and performance data over the past three years. In addition, each capital issue is accompanied by narrative discussion, specific strategic imperatives, SWOT analysis, relevant material aspects and quantitative information including KPIs.